How to engage Consumers with digital Promotions
October 25, 2010 Leave a comment
The last presentation from the Brand Summit belonged to Andrew Mitchell- CEO of Brandmovers.
Power to attract means: how to design, develop, program and administer interactive consumer brand promotions.
“Figures don’t lie, but liars do figures”
Customers will be attracted by:
- Promotions
- Sweepstakes- Acquire -> Sending customized info to consumers
- Online Games and contests- having fun! Educating and entertaining consumers at the same time:
– Instant win games
– Adverganes
– Trivia games
– Time management games
– On-pack games and piece development
!!! customer focus- the discounts bring money back for the company, increase sale, and you address the interested customers in your brand
- User/content Generated Contests- Engage!
– Photo contest- and interacting on Social Networks – luxury items
– Video sharing contest
– Recipe contest
– Branded customizable e-greetings
- Rewards Promotions- Retain!
Permission marketing, offer information exclusive to those who want to receive it! Intrusive does not work, promotions go into spam so you need customers permission to contact them…
– Flexibility to choose relevant rewards- transforming points into reward products, showing their Return on Invesment ROI
– Hassle free fulfillment system
– On-demand shipping
– Integrate promotional overlays and social media tie-ins
– Customizable online rewards catalog
- Social Media Integration- Get Viral
Nowadays the “word of mouth” is becoming “word of mouse” with the aid of Social Media Networks
– Development of Facebook Apps/tabs
– Facebook Connect Integration
– Facebook, Twitter
– Social Media Management and Integration
- Mobile Promotions- Connect
– SMS Text (Instant win, Sweeos, Trivia)
– 2D tags/QR Codes (quick response tags)
– mobi/ wap site developments
– iPhone Application Development
-Downloadable Content Delivery (mp3’s…)
Don’t make promotions only price reductive because customers will be encouraged to buy only when there are promotions- making them dependant on promotions. Make promotions to increase value of the product, for instance…
Engagement marketing is the new HOT STUFF!!!!